Frequently Asked Questions
How do I know if I have COVID-19 symptoms?
It can be confusing to know whether the symptoms you’re experiencing are related to COVID-19. Find out more information on the CDC website
How do I schedule a COVID-19 test at Bartell’s?
All Bartell administered COVID-19 tests are free and available to ages 4+, but you must schedule an online appointment
to get a test.
What is Bartell Drugs doing to keep customers safe?
The safety of our employees, customers and Puget Sound community is our number one priority. During this unprecedented crisis, we are taking many extra precautions to continue to serve our customers during a time when they need our help the most. We follow local guidance regarding protective measures, and following CDC guidance to help stop the spread of the virus.Our stores and distribution center are using cleaning kits that include hand sanitizers, wipes, masks and gloves. We are cleaning more frequently and constantly disinfecting high-traffic surfaces throughout these locations.
We also offer services such as delivery, drive thru (at select locations), 90 day script refills and much more.
What is Bartell Drugs doing to encourage social distancing?
We have signs and tape markers encouraging you to keep six feet of distance from others. We are installing Plexiglass shields at the registers and pharmacy windows.
Is the COVID-19 test at Bartell’s fast?
- Testing: The test only takes a few minutes to complete from check-in to completion.
- Drive-thru: You’ll receive your results within days via the email you provided at registration. If positive, a health care worker will call you.
- Mail-in: Return your kit With free overnight return shipping the same day you take your sample. Get results Within 2 business days Of your kit
arriving at the lab.
- At-home: Results within 15 minutes. Recommended to test twice within 3 days at least 36 hours apart.
Is the COVID-19 test at Bartell’s painless
Testing is painless and just requires swabbing midway in both nostrils.
What if I am not feeling sick, can I still get a COVID-19 test?
Yes, you can. COVID-19 disease does not always present with classic symptoms in everyone and people can have the disease and be asymptomatic.
When will I get my results?
You’ll receive your results within 2-5 days via the email you provided at registration.
If positive, a health care worker will call you.
Do Bartell’s COVID-19 tests meet travel requirements?
Bartell’s tests satisfy the requirements for many travel destinations, but to ensure there are no issues with your travel, be sure to check the requirements posted on your destination’s website or the CDC website. These websites should indicate approved tests or labs that can be used to satisfy their specific testing requirements. If you’re traveling to Hawaii, please note that Bartell’s is not currently one of the listed approved partners for testing prior to travel to Hawaii. Visit CDC.gov
to learn more about other destinations.