Frequently Asked Questions
How do I know if I have COVID-19 symptoms?
It can be confusing to know whether the symptoms you’re experiencing are related to COVID-19. Find out more information on the CDC website
How do I schedule a COVID-19 test at Bartell’s?
All Bartell administered COVID-19 tests are free and available to ages 4+, but you must schedule an online appointment
to get a test.
What is Bartell Drugs doing to keep customers safe?
The safety of our employees, customers and Puget Sound community is our number one priority. During this unprecedented crisis, we are taking many extra precautions to continue to serve our customers during a time when they need our help the most. We follow local guidance regarding protective measures, and following CDC guidance to help stop the spread of the virus.Our stores and distribution center are using cleaning kits that include hand sanitizers, wipes, masks and gloves. We are cleaning more frequently and constantly disinfecting high-traffic surfaces throughout these locations.
We also offer services such as delivery, drive thru (at select locations), 90 day script refills and much more.
What is Bartell Drugs doing to encourage social distancing?
We have signs and tape markers encouraging you to keep six feet of distance from others. We are installing Plexiglass shields at the registers and pharmacy windows.
Is the COVID-19 test at Bartell’s fast?
All forms of testing take only a few minutes to complete.
- Drive-thru PCR: You’ll receive your results within 2-5 days via the email you provided at registration, though results may be delayed due to weather and/or during periods of high demand. If positive, a health care worker will call you.
- Mail-in PCR: Return your kit with free overnight return shipping the same day you take your sample. Get results within 2 business days of your kit arriving at the lab.
- At-home antigen: Most at-home tests will yield results within 15 minutes. Follow manufacturer directions, as test procedures vary.
Is the COVID-19 test at Bartell’s painless?
Testing is painless and just requires swabbing midway in both nostrils.
If I am not feeling sick, can I still get a COVID-19 test?
Yes, you can. COVID-19 disease does not always present with classic symptoms in everyone and people can have the disease and be asymptomatic.
When will I get my results?
You’ll receive your results within 2-5 days via the email you provided at registration.
If positive, a health care worker will call you.
Are at-home COVID-19 tests covered by insurance?
Most health insurance plans, including Medicare Part B, will cover the cost of at-home COVID-19 tests. Please check with your health insurance provider for details.
Which at-home COVID-19 tests can I get at Bartell’s for no cost?
Most customers can receive a maximum of 8 no-cost COVID-19 tests per insured person age 2+, per month. Other at-home tests may be covered by insurance as a reimbursable expense if you save your receipt. Reach out to your health insurance plan for details.
Who is eligible to receive no-cost at-home test kits under insurance?
Each person covered by a health insurance plan is eligible to receive no-cost tests, including dependents of the insured person (except children under 2). Limited state Medicaid customers in California, New Hampshire, and Virginia may be eligible to receive no-cost test kits. As of April 2022, customers covered by Medicare Part B are now eligible for this program.
How many no-cost at-home test kits can one person receive?
Under most insurance plans, each person covered can receive up to 8 no-cost tests per month.
Do Bartell’s COVID-19 tests meet travel requirements?
Bartell’s tests satisfy the requirements for many travel destinations, but to ensure there are no issues with your travel, be sure to check the requirements posted on your destination’s website or the CDC website. These websites should indicate approved tests or labs that can be used to satisfy their specific testing requirements. If you’re traveling to Hawaii, please note that Bartell’s is not currently one of the listed approved partners for testing prior to travel to Hawaii. Visit CDC.gov
to learn more about other destinations.