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Policies

Privacy Policy of BartellDrugs.com

The Bartell Drug Company values our relationship with our customers and respects their right of privacy. Any private personal information obtained, such as names, addresses, telephone numbers, social security numbers, private health care information, and your checking and credit card information will not be sold, shared or made available in any manner to any outside party except where there is an established and known business reason. Unless otherwise authorized in writing by the patient, protected health care information will only be used to provide treatment, to seek insurance payment or to perform other specific health care operations. Such information may be released to comply with a court order or other legal process. The Bartell Drug Company's Commerce and Health Center sites are maintained by QS1 DBA cornerdrugstore.com and the privacy and security policies of cornerdrugstore.com are posted on their web site. The coupon site is maintained by Smart Source and their privacy and security policies are posted on their website at smartsource.com.

HIPAA Privacy Program

As of April 14, 2003, our HIPAA privacy program is available on our website or from The Bartell Drug Company's Privacy Officer. You may contact the Privacy Officer by phone at (206) 763-2626 or via email at privacyofficer@bartelldrugs.com. The Bartell Drug company has created a Notice of Privacy Practices notice to help you understand the rules designed to protect your protected health information (PHI) and how we may use and disclose your PHI. To download and review the notice, Click Here. The file is in PDF format and may be viewed in Adobe Acrobat. If you do not have Adobe Acrobat installed on your computer, Click Here for installation. If you wish to view the notice in another format, please contact the Privacy Officer.

Refund and Return Policy

Bartell Drugs guarantees your satisfaction of all products sold in our stores. We will gladly exchange or refund items purchased from any Bartell Drugs. Your receipt is your guarantee. Restrictions may apply.

Prescription Medications

If you have any questions regarding your prescription(s) or feel you may have received something in error, please contact the pharmacist of the store where the prescription was purchased immediately.

Questions and/Or Comments

Bartell Drugs has always believed that good communication with their customers is vital, especially with our online customers. If for any reason you wish to contact Bartell Drugs with comments or concerns, you may do so by completing a comment form on line (see online feedback form).

Your use of this site constitutes acceptance of the provisions of this Privacy Policy. Bartell Drugs may change this Privacy Policy at any time.

Gift Card Terms and Conditions

This Gift Card is provided for your convenience and may be used to purchase merchandise at any Bartell Drugs retail location. This is not a Debit or Credit card and it carries no implied warranties. When you make a purchase with this card, your receipt will show the balance remaining on the card. You may check the balance of the card at any Bartell Drugstore.

Gift Cards may be purchased with cash, check, credit cards, debit cards, or traveler's checks. They may be purchased in any value from $5.00 to $100.00 and may be reloaded repeatedly with additional value up to $100.00. Gift Cards are not redeemable for cash and cannot be returned for a refund. Bartell Drugs Gift Cards have no expiration date. Bartell Drugs is not responsible for lost or stolen Gift Cards.

Bartell Drugs reserves the right to change these requirements.

Social Media Photo

Official Rules:

1. No Purchase necessary. Must be 18 years or older to enter.
2. Employees of Bartell Drugs are not eligible to enter.
3. Entries must be submitted to Facebook by date indicated on promotional material. Winners will be announced and contacted by date indicated on promotional material.
4. Void where prohibited, restricted by law, license required or subject to tax (other than tax on prizes awarded). All federal, state, and local taxes are the sole responsibility of the winners.
5. All fees and personal expenses incident to redemption of the prizes (as deemed necessary) will be the sole responsibility of the winners.
6. Prizes must be claimed within 30 days of notification. If not claimed by this date, the prizes will be forfeited. All claims thereto following this date will be null and void.
7. Winners must agree in writing (or agree by uploading their images to the contest page on Facebook) that entry photos/image files may be used by Bartell Drugs for promotional and publication purposes. All winners will be required to sign a release to this effect prior to receiving prizes. Refusal to sign a release will therefore signify entrants disqualification in this photo contest and winners will forfeit their prizes.
8. No substitution for selected prizes.

By uploading your photo you agree to the terms and conditions of the contest as listed. Uploaded photos are compressed by Facebook-Facebook entrants agree to supply us with a high resolution original file of the image upon request to be eligible for entry to the contest. We reserve the right to remove photos that violate the site terms and conditions.

Social Media:

Official Rules:
1. No Purchase necessary. Must be 18 years or older to enter.
2. Employees of Bartell Drugs are not eligible to enter.
3. Entries must be submitted to Facebook by date indicated on promotional material. Winners will be announced and contacted by date indicated on promotional material.
4. Void where prohibited, restricted by law, license required or subject
to tax (other than tax on prizes awarded). All federal, state, and local taxes are the sole responsibility of the winners.
5. All fees and personal expenses incident to redemption of the prizes (as deemed necessary) will be the sole responsibility of the winners.
6. Prizes must be claimed within 30 days of notification. If not claimed
by this date, the prizes will be forfeited. All claims thereto following this date will be null and void.
7. No substitution for selected prizes.

In store:

Holiday My Home Official Rules

1. The Bartell Drugs Holiday My Home sweepstakes runs in stores November 2th to November 30th. To enter, complete the entry form and put in the entry box at any Bartell Drugs location.
2. Entries must be received by November 30th. Winners will be selected at random on or around December 4th from the total number of entries received by contest officials.
3. Winners will be notified on or around December 4th.
4. Prizes must be claimed within 30 days of notification. If not claimed
by this date, the prizes will be forfeited. All claims thereto following this date will be null and void.
5. One entry per household.
6. No purchase necessary to participate.
7. Prizes cannot be redeemed for cash and merchandise may not be substituted.
8. Winners are responsible for all taxes, fees and similar payments, if applicable.
9. The prize winners are responsible for compliance with all conditions that may be set by the promotional sponsors.
10. Bartell Drugs, other promotional sponsors and their representatives are not responsible for lost or misdirected entries or passes.
11. Bartell Drugs and the contest sponsors reserve the right to use the winners’ names and photos for sweepstakes promotion without consideration.
12. Open only to legal U.S. residents. Entrants must be at least 18 years of age. Void where prohibited by law. All federal, state and local laws and regulations shall apply.
13. Recipients of all prizes assume all liability for any injury or damage caused, or claimed to be caused, by participation in this contest or the use or the redemption of any prizes.
14. Odds of winning dependent on the total number of entries received.
15. Employees and independent agents of Bartell Drugs, promotional sponsors, their agencies or representatives, are not eligible to enter.
16. Decision of sweepstakes officials is final.

General Rules:

1. The Bartell Drugs sweepstakes runs in stores according to dates on promotional materials. To enter, complete the entry form and put in the entry box at any Bartell Drugs location.
2. Entries must be received by the date indicated on promotional materials. Winners will be selected at random on or around date indicated on promotional materials from the total number of entries received by contest officials.
3. Winners will be notified on or around date indicated on promotional materials.
4. Prizes must be claimed within 30 days of notification. If not claimed
by this date, the prizes will be forfeited. All claims thereto following this date will be null and void.
5. One entry per household.
6. No purchase necessary to participate.
7. Prizes cannot be redeemed for cash and merchandise may not be substituted.
8. Winners are responsible for all taxes, fees and similar payments, if applicable.
9. The prize winners are responsible for compliance with all conditions that may be set by the promotional sponsors.
10. Bartell Drugs, other promotional sponsors and their representatives are not responsible for lost or misdirected entries or passes.
11. Bartell Drugs and the contest sponsors reserve the right to use the winners’ names and photos for sweepstakes promotion without consideration.
12. Open only to legal U.S. residents. Entrants must be at least 18 years of age. Void where prohibited by law. All federal, state and local laws and regulations shall apply.
13. Recipients of all prizes assume all liability for any injury or damage caused, or claimed to be caused, by participation in this contest or the use or the redemption of any prizes.
14. Odds of winning dependent on the total number of entries received.
15. Employees and independent agents of Bartell Drugs, promotional sponsors, their agencies or representatives, are not eligible to enter.
16. Decision of sweepstakes officials is final.